Cookie Policy

The short version: this site uses a small number of strictly necessary cookies and a little local storage to work, and the chat widget sets its own items if you open it. We do not place advertising or cross-site tracking cookies, and you can block or delete cookies in your browser at any time.

What cookies and local storage are

A cookie is a small text file that a site asks your browser to store. Local storage is a similar area that keeps data in your browser without sending it with every request. Both can hold a setting, a session identifier, or a note that you have already seen something. Neither can run a program on your device or read files you did not send.

Strictly necessary cookies

These keep the site working, and the site cannot switch them off for you:

• Session and security cookies — set by our hosting provider to route your request to the right server, keep the connection stable, and filter abusive traffic. They expire when your session ends or within a short fixed period.
• Preference storage — local storage that remembers simple display choices so a page does not reset as you move between vehicle listings.

We do not need consent for these items, because the site does not function without them.

Cookies set by the chat widget

The chat button on this site is operated by a third-party messaging provider. If you open the chat window, that provider may set cookies or local storage to keep the conversation going, remember that the window is open, and recognize you if you return to the site. Those items are controlled by the provider and described in its own privacy and cookie notices, not in this one. If you never open the chat window, the widget sets little or nothing. If you would rather avoid it altogether, use the phone number or email address at the bottom of this page instead.

Analytics

If analytics is enabled on this site, it records aggregate page views, the page that referred you, approximate location derived from your IP address, and device and browser category. Analytics shows us which listings people open and where the site is slow. It is configured without advertising identifiers, and the data is reviewed in aggregate rather than to single you out. Where analytics is turned off, no analytics cookies are set at all.

What we do not use

We do not place advertising or cross-site tracking cookies ourselves. We do not run retargeting, we do not build advertising audiences from site visitors, and we do not sell or share information gathered through this site for advertising. We do not use cookies to make automated decisions about you.

How to control cookies

• Every major browser lets you block third-party cookies, delete stored cookies, and clear local storage. Look under Settings, then Privacy, Cookies, or Site Data.
• Private or incognito windows discard cookies when you close the window.
• Blocking strictly necessary cookies can stop parts of the site from working, including the chat window.
• Mobile browsers offer the same controls, usually under Settings and then Privacy.

If you block the chat widget's cookies, the chat may not connect or may forget your conversation. Phone and email work regardless of your browser settings.

Third-party content on our pages

Some pages embed third-party content, such as a map showing our location. When that content loads, the provider may receive your IP address and set its own cookies. That content is outside our control, and the provider's own cookie and privacy notices apply to it.

Contact us

Questions about cookies, or about anything on this page, can go to the same contacts we use for privacy requests:

CitywayAutos

2311 N Lombardy St, Richmond, VA 23220

Phone: +1 (804) 555-0100

Email: [email protected]

Hours: Monday to Friday, 8:00–17:00 ET

Changes to this policy

We review this page when we change how the site works. The date at the top shows the current version, and we note material changes on the home page for at least 30 days.